About Us
As a renowned Care Agency in London, we take pride in offering exceptional services that are accessible to all. Our team of well-trained and compassionate care workers is committed to providing reliability and friendliness. At the heart of our approach is a deep understanding of the diverse needs of our service users, encompassing race, age, gender, disability, color, culture, religion, and sexual orientation.
Specializing in primary care, we bring a range of personalized services right to your doorstep. Our goal is to help you overcome challenges posed by disabilities and long-term conditions while empowering you to maintain your independence in the comfort and familiarity of your own home. At Active Care & Support, your well-being and contentment are our top priorities.
Our Mission
Our mission is to create a nurturing and comfortable environment for you by providing the support you need. We are dedicated to fostering independence, dignity, and a sense of belonging to every service user.
Our vision is to create every home not just a place, but a source of true happiness.
Our Promise
We promise to help make your home a more comfortable space by providing you the support you need in the way that you would like it.
We and all our staff members conduct themselves with the dignity and high ethical standards. We show sympathy, empathy and respect and help you live life to its fullest.
Our Service Quality Assurance
Our carers are carefully chosen and vetted to make sure they possess the qualities necessary to provide excellent care. We do this through a thorough screening process supervised by our knowledgeable HR Officers and pre-employment checks. Your safety is our utmost priority.
Criminal Checks
We mandate Enhanced Disclosure & Barring Services (DBS) and Right to work check for all our staff before they start working.
Mandatory Training
We provide our staff specialist certified in-house training identified through on the job supervision and client needs.
Background Checks
Risk assessments are done at service user homes prior to the commencement of our care packages by a qualified assessor.
Quality Checks
Our annual quality checks guide and help with monitoring the quality of our services and level of our customer satisfaction.
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